Good News? All Unused Data Must Now Be Rolled Over to Next Subscription

Good news for those of you who hardly finish your monthly data plans and for those who subscribe multiple times in a month, now you can go for a higher data plan without fear of losing the remaining data when the period of your data is about to expire, this because you will have your unused data rollover from one month to the next.

NCC in its quest to ensure Nigerians get the best out of their data plans has mandated all telecom operators to reinforce data rollover for unused data regardless of the data plans you subscribe to.

Unused data by telecom subscribers must be rolled over in subsequent subscriptions, the Nigeria Communication Commission (NCC).

This was disclosed in a statement signed by the agency’s spokesperson, Ikechukwu Adinde, on Thursday.

The statement said the agency reached the conclusion at the regular bi-annual meeting with senior executives of telecommunication companies on complaints management.

The commission and telecom service providers will hold follow-up discussions on the fair usage policy on unlimited data bundles/data rollover.

“The commission hereby wishes to restate that its direction of June 2018 to service providers to commence implementation of data rollover from 26 June 2018, remains in force,” it said.

“In other words, a subscriber’s unused data must be rolled over to his/her subsequent data subscription. Therefore, the commission urges service providers to continue to inform and educate subscribers on the procedures and processes for data rollover,” it added.

The NCC and the telecom service providers agreed that the compensation policy should be revisited and complied with at all times.

 

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